These terms and conditions outline the rules and regulations for the use of Zen Dog London’s website and services. By accessing this website, we assume you accept these terms and conditions. Do not continue to use Zen Dog London’s website if you do not agree to all of the terms and conditions stated on this page.
1. Terminology
The following terminology applies to these Terms and Conditions, Privacy Policy, and Disclaimer Notice:“Client,” “You,” and “Your” refer to you, the person accessing this website and using our services.“Company,” “Ourselves,” “We,” “Our,” and “Us” refer to Zen Dog Club.“Party,” “Parties,” or “Us” refer to both the Client and ourselves.
2. Membership & Services
Zen Dog Club offers exclusive, membership-based dog care services. Acceptance into our membership is subject to an application review. Members are required to provide accurate information about their dog(s) to ensure appropriate care. We reserve the right to refuse or terminate a membership if the dog is deemed unsuitable for our services.
3. Booking & Cancellations
All bookings must be made in advance and are subject to availability. Cancellations must be made at least 48 hours before the scheduled service to avoid cancellation fees. No-shows or last-minute cancellations may result in a charge equivalent to the full service fee.
4. Payments & Fees
Membership fees are billed monthly in advance and are non-refundable. Additional services outside of the membership plan may incur extra charges. We reserve the right to amend pricing, but members will be notified in advance of any changes.
5. Safety & Liability
While we take every precaution to ensure the safety and well-being of your dog, Zen Dog Club is not liable for any injuries, illnesses, or unforeseen incidents that may occur while using our services. Owners are responsible for ensuring their dog is up-to-date with vaccinations and free from contagious illnesses.
6. Use of Cookies
We use cookies to enhance the user experience on our website. By accessing Zen Dog London’s website, you agree to our use of cookies in accordance with our Privacy Policy.
7. Intellectual Property
Unless otherwise stated, Zen Dog Club and/or its licensors own the intellectual property rights for all material on this website. You must not republish, sell, rent, or redistribute content from this website without prior written consent.
8. Hyperlinking to Our Content
The following organisations may link to our website without prior written approval: Government agencies, Search engines, News organisations, Online directories linking to our services in a non-deceptive manner
9. Privacy & Data Protection
Personal data collected during membership applications and service bookings will be handled in accordance with our Privacy Policy. We do not share client information with third parties without consent unless required by law.
10. Amendments & Changes
Zen Dog Club reserves the right to update these terms and conditions at any time. Continued use of our services implies acceptance of any revised terms.
11. Contact Us
If you have any questions regarding these terms, please contact us at:
E: enquiries@zendogclub.co.uk
T: 0203 9849020
By using this website and our services, you acknowledge that you have read, understood, and agreed to these terms and conditions.
